Frequently Asked Questions
Everything you need to know about bringing comfort to your home.
What is the typical delivery timeframe for large furniture items?
Most in-stock furniture items are delivered within 7-14 business days. For custom upholstery or special orders, delivery can take between 4-8 weeks depending on the manufacturer.
Do you offer white-glove delivery and assembly services?
Yes, Bradley Home Furnishings offers a premium White Glove Delivery service which includes room-of-choice placement, full assembly, and removal of all packaging materials for a flat fee.
What is your return policy for home decor and furniture?
We offer a 30-day return window for most items in original condition. Please note that a 15% restocking fee may apply to large furniture returns, and custom-made pieces are final sale.
Are your wood products made from solid wood or veneer?
We carry a diverse selection of both solid wood heirloom pieces and high-quality wood veneers. Specific material details are listed on each individual product page under the specifications tab.
Do you provide financing options for large purchases?
Yes, we partner with several financing providers to offer flexible monthly payment plans. You can select the financing option at checkout to see if you pre-qualify without affecting your credit score.
How can I track the status of my furniture order?
Once your order ships, you will receive an email with a tracking number and a link to our logistics partner's portal where you can monitor the progress and schedule a delivery window.